Frequently Asked Questions

Hours of Trade

Tuesday — 9am–4pm Wednesday — 9am–7pm Thursday — 9am–4pm Friday — 9am–4pm Saturday — 8:30am–12pm

Life happens and things can occur that mean we need to change our plans. When you book an appointment with me, you'll receive a reminder text. If for any reason you can't attend, please reschedule with at least 12 hours notice. Non-attendance will incur a 50% cancellation fee (based on your missed treatment).

Please arrive 5 minutes early and text me when you have arrived. I'll message you back to either come in, or let you know how much longer I'll be with my current client. For your privacy and comfort, I only have myself and one client in the studio at any given time.

It should go away within two hours; however, clients who have sensitive skin may notice it takes up to a day. You can use a soothing cream to help get rid of the redness.

It would be rare that you would be sore, swollen or in pain after your wax.

First-time clients typically see regrowth in 2–3 weeks, while regular clients experience 4–6 week intervals. After your fourth or fifth visit at 4–5 week regular intervals, all your hair will be in the same hair growth cycle.

The least painful time to wax is 5–14 days after your period. Avoid coffee or alcohol prior to your appointment, and you can take an ibuprofen around 2 hours beforehand.

Yes. Because the hair is growing back as a new hair, it's softer and thinner and has a smaller root bulb.

In the first 6 months, I recommend every 4 weeks. After that, every 4 to 6 weeks depending on your hair growth.

Yes. There are no restrictions on waxing when pregnant, and we have lots of experience waxing heavily pregnant ladies who come in right up to their due date.

Yes. We ask that you use a fresh tampon before your appointment and that you are hygienically present. Please also mention it to your technician.

Hairs in the anagen (growing) stage of the hair growth cycle are supplied by tiny blood vessels. When an anagen hair is forcibly removed by waxing, a small amount of blood may travel up through the channel in the skin that the hair was previously in.

Yes you can, but it will cause the hair to grow back thicker and your next wax will be much more painful.

Different types of hair need different types of wax.

No — with each method you are pulling the hairs out by the roots. The difference is that most waxes are oil-soluble and most sugar is water-soluble.

In the days leading up to your appointment: moisturise and exfoliate!

No, don't trim. Most people trim too much and then the hair is too short to wax.

The Waxing Studio Limited

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